One Membership. Unlimited Studios. Try for free



FAQ's


  • What is Altsoul?

    Altsoul is a new kind of fitness membership that lets you access as many sports, fitness & dance facilities as you want for a fixed monthly fee.

    By aggregating supply from the best studios & gyms in Bangalore we ensure that all your fitness needs are covered.

    Sign up for a Free Week today, and start experiencing the magic of Altsoul.


  • How can I request for a studio?

    We’d love to hear your suggestions for new classes and studios. We’ll try our best to get them to our platform. Write in to us at help@altsoul.in, and we’ll get back to you promptly.


  • How many classes can I attend ?

    You can attend as many classes you like across all our partner studios. However, some studios have a cap of 8-10 classes that you can attend in the month. This has been put in place for 2 reasons :
    1. We don't want to compete with the existing membership model of the studio.
    2. To avoid the situation where people use Altsoul as a cheaper gateway into an expensive gym where the membership costs much more.


  • Can I attend classes from multiple studios?

    Yes there is no limit on the number of studios you can visit during the course of your membership.


  • Can I see a list of studios available ?

    Ofcourse! We are thrilled to hear that you’re considering joining the Altsoul community. Once you sign up for the Free Trial you can view the entire list of gyms & studios we have.


  • Can I attend classes from different localities?

    You can access any studio anywhere, anytime.


  • How do I reserve/book a class?

    On the website, pick the class you want and select “Add to cart,” if you’re a membership you’ll see a 100% discount applied to your booking. Once you click checkout , you’ll go to a screen with your Booking ID, and other details of the class you’ve booked.
    At the same time you’ll also receive an SMS and an email with your booking ID and
    relevant details. Once you reach the studio, enter the Booking ID in the Altsoul booklet at the studio and you can workout!


  • What is a Booking ID?

    Once you reserve/book your class, Altsoul generates a booking ID for you. You’ll receive an SMS and en email with your booking ID. Once you reach the studio, show the SMS to the receptionist at the studio to check-in at the studio and workout.


  • Where can I find my Booking ID?

    Once you book a class, you’ll receive an SMS and an email with your booking ID. You can alternatively go the My Bookings section in your account.


  • Can I book more than one class a day?

    Yes you can book as my classes you as you like in a day.


  • How much in advance do I need to book a class?

    Since the schedules of studios keep changing at different frequencies we let you book classes from 7 days in advance to last minute.




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